ORDER CANCELLATION POLICY

At Shopassahi.com, we are committed to ensuring a smooth and enjoyable shopping experience for our customers. We understand that sometimes cancellations are necessary, and we have outlined our cancellation policy below to assist you in such situations:

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Cancellation Timeframe:

Orders can be cancelled within 24 hours of being placed. After this window, your order may have already been processed or shipped, in that case the order cannot be cancelled.

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How to Cancel an Order:

To cancel an order, please reach out to our customer support team immediately through the following contact options: email at support@shopassahi.com or by calling our customer service hotline. Kindly provide your order number and any other relevant details to ensure a quick and efficient cancellation.

Refund Process:

If your cancellation request is within the allowed 24-hour period, you will receive a full refund to your original payment method. Refunds typically take 5-7 business days to appear in your account, depending on your bank or payment provider.

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Late Cancellations and Processing Fee:

Cancellations made after the 24-hour period may incur a processing fee to cover the costs associated with order handling.

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Special Circumstances:

In certain cases, such as with custom or made-to-order items, cancellations may not be possible once production has begun. We will notify customers of these restrictions at the time of purchase.

Out of Stock or Discontinued Items:

If an item becomes out of stock or is discontinued after your order has been placed, we reserve the right to cancel the order. In this case, a full refund will be issued, or we may offer alternative products.

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Policy Updates:

shopassahi.com reserves the right to modify or update this cancellation policy at any time without prior notice. Any changes will take effect immediately upon posting on the website.

By placing an order on shopassahi.com, you confirm that you have read, understood, and agree to the terms of this cancellation policy. We encourage you to periodically review the policy for any updates or changes.

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If you have any questions or need assistance regarding cancellations, please contact our customer support team.

Thank you for choosing shopassahi.com!